Communication

Let’s stop settling for superficial conversations and mediocre standards

This ancient Chinese concept walks you through the art of listening, step by step

The value of “diversity tension” and hearing the other side of the story

Beyond award ceremonies: how to make your team members feel valued on an ongoing basis

The value of speaking out, and how to actively counter a culture of silence

The surprising benefits of having a chat with yourself – greater clarity, recall and focus

Stop playing it safe! How to make yourself heard in the right way

Weeding out meaningless words from your speech makes you a more credible communicator

How to flourish as an introvert in an extrovert’s world

Go ahead, pat yourself on the back – but do it the right way

The risks of increased complexity, and six ways to stay nimble and innovative

A personal leadership story helps you connect more deeply with others