Judging others but excusing ourselves Fundamental Attribution Error causes you to make snap judgments and assume the worst about people
Don’t underestimate the value of small talk Learn the art of chit-chat to pave the way for deeper interactions, strengthen relationships and ease stressful moments
Measuring your “soft” side Just like sales or RoI, it’s essential to measure and track your people skills
Be a human leader Striving for greatness? Use a personal touch to boost your team’s engagement and performance.
The magic ratio in relationships Practice the 5:1 motto for stronger, happier partnerships - at work, and beyond
Supporting team members through grief and loss Can’t find the right words? Ten ways to be there for grieving colleagues (plus suggestions to cope with personal loss)
Treat your colleagues like sisters and brothers How can we build a familial sense of caring and loyalty at the workplace?
Random encounters The wisdom of talking to strangers, and how to start a conversation with just about anyone
The company you keep Review your Frequent Five: Do they uplift and support you? Or do they judge you and sap your energy?
Use your 360 degree feedback wisely Feedback isn’t a threat – it’s an opportunity for personal improvement and increased organisational trust
Don’t become isolated Calling senior leaders! Climb out of that ivory tower and broaden your perspective
